SHIPPING POLICY

Last Updated: 4 September 2026

At ACTV8, we aim to get your activewear to you as quickly and safely as possible.

1. Shipping Coverage

ACTV8 currently ships orders to serviceable locations within India.

2. Delivery Timeline

Standard Delivery

Orders are generally delivered within:

4–5 business days

Delivery timelines may vary depending on:

Delivery location
PIN code
Courier availability
Public holidays
Weather conditions
Operational disruptions
Unforeseen circumstances

The delivery estimate shown during checkout or communicated after order confirmation should be treated as the applicable estimated timeline.

3. Order Processing

Orders are normally processed after successful order confirmation and payment verification.

Processing may take additional time during:

Sales
Product launches
Festive periods
High-volume promotional campaigns
Unforeseen operational circumstances

Once your order is dispatched, tracking information may be shared through the available communication channel.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary based on the order, delivery location and applicable promotional offers.

5. Tracking Your Order

Once your order has been dispatched, ACTV8 or its logistics partner may provide tracking information.

You can use the tracking information to check the latest status of your shipment.

Tracking information may take some time to become active after dispatch.

6. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur because of circumstances outside our reasonable control.

These may include:

Severe weather
Natural disasters
Transportation disruptions
Courier operational issues
Public holidays
Address-related issues
Incorrect or incomplete customer information
Events affecting logistics networks

If your order is delayed beyond the expected delivery period, please contact us.

7. Incorrect Address

Customers are responsible for providing an accurate delivery address, mobile number and PIN code.

If an order is returned because of an incorrect or incomplete address, refusal to accept delivery or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch where permitted.

8. Damaged Package

If your package appears damaged, opened or tampered with when delivered, please contact ACTV8 as soon as possible.

Where appropriate, retain:

Outer packaging
Product packaging
Shipping label
Product
Photos/videos showing the condition of the package

These may be required to investigate the issue.

9. Missing or Incorrect Items

If you receive an incorrect, incomplete or missing product, contact ACTV8 as soon as possible with your order details.

We may request photographs, videos or other information to verify and resolve the issue.

10. Contact Us

For shipping-related questions:

ACTV8
6th Floor, Satyam Apartment,
97/99/4, Sri Aurbindo Road, Salkia,
Howrah – 711106, West Bengal, India

Phone: 9903613930
Email: web.actv8@gmail.com